Frequently Asked Questions
“WHERE IS YOUR STORE?”
Our shop is only a workspace for now! We do all of our business online by posting batches of 9-12 Seikos every two weeks or so. What we post for sale will vary depending on what we were able to source, but regardless of what we put up on the site, it all goes fast. If you’re interested in purchasing in the future, make sure you sign up for our mailing list (bottom of our homepage). We send a “sneak peak” email 24 hours before our watches go live so you can see what will be available and precisely when.
“CAN HCV SOURCE A SPECIFIC WATCH FOR ME?”
When or how many of a specific watch we are able to source is completely up to chance. What we do offer will always be featured in our preview e-mail, sent out 24 hours before a drop.
“WHY IS EVERYTHING SOLD WHEN I GO TO BUY A WATCH?”
Our watches tend to sell quickly, so setting up an account with your shipping and payment info will improve your chances at getting the piece you want. We realize that it might be frustrating or disappointing not to be able to reach out to us and purchase the exact watch you want when you want, but we have limited resources and time, with a very high demand. Our top priority, besides offering the very best original vintage Seikos on the market, is keeping the purchasing process fair. So for now, the purchasing process is a first come first serve operation.
“CAN HCV SERVICE MY WATCH?”
Due to high demand and limited time and resources, we are only able to offer repair services on watches purchased from HCV for now. We will make an announcement via e-mail and instagram as soon as we are available to schedule outside service work
“DOES HCV TAKE TRADE-INS FOR STORE CREDIT, OR PURCHASE WATCHES OUTRIGHT?”
Currently HCV does not take trade-ins for store credit. If you are looking to sell a watch, please e-mail your information, along with a brief description and picture, to email@example.com. We cannot guarantee a sale, but we’ll always consider a fair offer.
“HOW DO I CREATE AN ACCOUNT WITH HCV?”
To create an account, click the “SIGN IN” link at the top right corner of our homepage and select “create account”, or click here. Having your information saved will allow for the speediest checkout experience possible.